Featured Chinaberry Employee - Leah KingFebruary 10th, 2009 by Janet
Introducing . . . Leah King!
When it comes to wearing many hats, Leah King is . . . well, Queen! Leah first walked through Chinaberry’s doors in 1999 and found her niche in Customer Service. Nearly ten years later, Leah says, “What I truly do is work for our customers. When I’m on the phone, I really want to make sure that they have a pleasant experience. I want to represent Chinaberry and the products we carry in an honest and accurate manner so that customers will enjoy their experiences with the items they order from us.”
Since April 2008, detail-oriented Leah has dedicated much of her time to our new Quality Assurance Department (in addition to continuing to work part-time in Customer Service!).
Not only does she verify safety and compliance information, but also our own product standards. Is the product safe? Non-toxic? Age appropriate? Leah leaves no stone unturned.
As you may remember, the summer and fall of 2007 brought a plethora of toy recalls for lead in paint. In response to these recalls, the Consumer Product Safety Commission Improvement Act (CPSIA) of 2008 was created. The CPSIA not only covers toys, but ALL products meant for children 12 and younger, including books, clothing, electronics, housewares, school equipment, and more. Leah has been diligently contacting the manufacturer of every item we carry and following up with them regarding the new guidelines developed by the CPSIA. It has been no small undertaking!
On a lighter note, I asked Leah to tell us her top two all-time favorite Chinaberry products, and she enthusiastically said the Neti Pot and Widu hairbrush. She’s given them both to everyone she knows. (Given the number of people Leah knows, I’m surprised we have any left in stock!)
When asked if she could have dinner with any person in the world (what would an interview be without THAT question?!), who would she choose and why, she said: “There are so many different people I can think of, but I guess it would be Desmond Tutu. For as much as he has fought for, lived through, and witnessed, he never fails to have a smile on his face and joy in his heart. He loves a good joke, too!”
We shudder to think what life would be like here at Chinaberry without Leah, but if she were to choose another profession, she says she’d like to be an environmental and social consultant for businesses to help them operate in a cost-effective yet sustainable and socially responsible manner — either that or be a rock star. That’s our Leah!